Eden Hall – Disclaimer & Legal Information

Copyright

All elements of this website are Copyright © 2010 Eden Hall. All rights reserved

Disclaimers

The information on this site is provided on an ‘As Is’ basis, without warranty of any kind, express or implied, to the extent permitted by law, including but not limited to any implied warranties of merchantability or fitness for a particular purpose. Eden Hall will not be liable for any consequential, incidental or special damages resulting from the copying and use of the information.

No guarantee

The information on this site is regularly updated by Eden Hall, but Eden Hall does not guarantee the accuracy of the information

Privacy Statement

We respect your privacy. We do not record or hold any credit card numbers. We endeavour to protect information gathered to process your order from misuse, loss, unauthorised access, modification and disclosure. Information we hold will not be sold, rented, used or disclosed to any parties not directly involved in our business.

Eden Hall may from time to time send correspondence to you in various forms regarding offers and information. Should you no longer wish to receive information from Eden Hall please contact us.

Pricing and Shipping

All our prices are in Australian dollars. Handling and packaging costs are included in the price of each item. Freight costs are indicated on the order form. Price and availability of goods are subject to change without notice. All items are shipped using Australia Post or Fastway Couriers.

Under normal circumstances goods will be despatched upon receipt of proof of payment made and funds cleared in our bank. If an order cannot be filled, then the customer will be notified and advised as to whether the order can be completed subject to availability of the product/s purchased, or a refund will be available if requested. If you wish to query delivery please email us.

Returns

Eden Hall trusts that you will enjoy our wines. We stand by the quality of our wine and our shipments are carefully inspected before despatch. All of our wines are sealed under screw cap to avoid the risk of cork taint and spoilage. Nevertheless if a product is deemed to be faulty then returns will be accepted. Returns cannot be accepted on the basis of not liking the wine. All claims must be notified within seven days of receipt of the wine by email, so that we can arrange return and where appropriate exchange or refund. All wines should be returned as near as practicable to their original condition, with postage and insurance costs paid by the buyer.